Tour Manager Training - ProRome Tours

Tour Manager Training Portal

Checklist, Training Videos & Audio Tours

Click Here for Tour Manager HQ!

Pre-Departure Checklist

Supporting docs linked when applicable (click on the arrow →).

Watched Training Videos
Reviewed Safety Doc
Visit Every Site on Itinerary
Mastered Content
Purchased Air and Sent to Accounting
Reviewed Itinerary
Reviewed Bookings
Confirm All Bookings
Book Holy Doors (Only in Jubilee Years)
Call POC and Discuss Safety Doc
Discussed Contingency Plan
Hosted Pre-Trip Zoom with Group
Emailed Group
Coordinated with Non-Group Flight Travelers
Created Whatsapp Group

Post-Tour Checklist

Complete Tour Report →
Complete Expense Reporting →
Speak with ProRome Leadership within 2 Weeks
Follow-Up Call with Trip Leader within 2 Weeks

Training Videos

Explore 15+ hrs of video content and get ready to lead your group with ProRome!

Understanding Roles & Responsibilities

TMs are asked to watch this video on an annual basis and review the supporting documentation regularly.

Fundamental Information for TMs

These five videos provide a general overview of “How We Guide”, offering useful insights to prepare you for your role as a ProRome Tour Manager. For more extensive information, see the next section and the audio tours below. The core of our institutional touring knowledge here at ProRome, these audio tours provide all the content you need to tour Rome’s greatest sites.

Best,Places,To,Visit,In,Vatican.,View,Of,St.,Peter's

Exploring Rome's Sites in Detail

These videos take a closer look at each site and explain in greater detail how and what to present to your group. For more extensive information, explore the audio tours below!

The Nuts & Bolts of Tour Management

Bernardo explores the many “other” parts of the TM’s job: prep, best practices and more.

Detail,Of,Saint,Peter,Statue,Located,In,Front,Of,Saint

Handling Expenses Properly & Reporting

Expense Policy PDF

Further Training

Audio Tours of Rome

The,Pantheon,And,The,Fountain,In,Piazza,Della,Rotonda,In

The Pantheon Full Tour

The Roman Forum Full Tour

The Colosseum Full Tour

Fountain,Of,Neptune,,Piazza,Navona,,Rome,,Italy

Piazza Navona Full Tour

The,Trevi,Fountain,In,Rome,,Italy.,(shot,At,Night)

Trevi Fountain Full Tour

The Jesuits and the Gesu Full Tour

The Spanish Steps Full Tour

Saint,Peter's,Square,In,Vatican,And,Aerial,View,Of,Rome

St. Peter's Square Full Tour

St,Peter's,Basilica,In,Rome,vatican,,The,Dome,At,Sunset,,With

St. Peter's Basilica Full Tour

February,15,,2012:,Basilica,Of,St.,John,Lateran,In,Rome

The Lateran Basilica Full Tour

Basilica,Of,St.,Paul,Outside,The,Walls,,Rome,,Italy

St. Paul's Basilica Full Tour

St. Mary Major Full Tour

Giovanna Delapaz

Wonderful experience and outstanding guide who was very informative and helpful. I am trying to remember the church we visited that had chapels within the church that were paid for by France, Spain and other countries. Can you help me? I had a vision there and need to know the name of the church. Tour Guide, Gabriel would know.

Terri LaFever

ProRome Tours, LLC provided the most wonderful experience for my husband and I. We were truly blessed to have had Gabe Salibi as our tour manager. He is absolutely amazing. The passion and spirit in which he provided us so much information made the whole trip that much richer. We had a few challenges as a group and he was the most compassionate and accommodating to those in need. As with other groups we also had a few changes to our Itinerary due to the Papal conclave, however, the change Gabe made put us in St. Peter's Square on 5/8/2025 (our last night) for us to witness Pope Leo XIV elected as the first American Pope. We will be forever grateful for this opportunity! Thank You so much ProRome Tours, LLC. A fabulous and most memorable trip!!!

Jennifer Grimmer

Phenomenal pilgrimage experience with the most knowledgeable, professional and passionate tour guides, most especially Bernardo Gonzalez who is very dedicated to leading his Pilgrims closer to Christ in every moment of their pilgrimage! MUST enroll today for a life altering and uplifting experience 🙏🏻💕 "Quo Vadis?" As Bernardo would ask... Where are you going?

Maria Sawick

OUTSTANDING TOUR COMPANY. Tour guides are masters in history, theology and apologetics. They far surpassed by my expectations and I will whole heartely d endorse them to all considering a pilgrimage company of excellence.

Anne Shannon

My tour of Rome with ProRome was excellent! The tour guides were totally fluent in Italian, incredibly knowledgeable about both historical and religious sites. They were extremely organized and confident leaders of a large group. I will NEVER forget this amazing trip with ProRome.

Theresa Evans

I truly can't say enough about ProRome Tours! They planned and executed the pilgrimage of a lifetime—perfectly. Due to the passing of Pope Francis and the postponement of Blessed Carlo Acutis’s canonization, the team had to completely replan our itinerary—months of preparation redone in just three days. I didn’t know what to expect, but the trip turned out to be absolutely incredible. They really pulled through. Our tour guides, Bernardo and Brendan, were phenomenal—deep wells of knowledge in architecture, Ancient Rome, Church history, and more. Both are faithful and reverent Catholics, which was a gift to witness and made the experience even richer. They made me feel safe, informed, and confident throughout our travels in Rome and Assisi. I also want to highlight the excellent communication from Michele and Emma in the months leading up to the trip. They were attentive, helpful, and kind. It’s clear that ProRome isn’t just a tour company—it’s a ministry. I hope to travel with them again. This experience was truly a blessing.

Clara Murphy

Was a great experience! I know our group was a little difficult because of having some elderly people who had a hard time keeping up, but our tour guide Lucy was very patient and helpful and did a great job of getting us everywhere in good timing (especially with the hectic reschedules due to Pope Francis’ death) and explaining the history.

Jim Mearns

ProRome provided an amazing pilgrimage for us. I was part of a pilgrimage to Rome and Assisi for the canonization of Blessed Carlo Acutis. ProRome went above and beyond all expectations when one week before our trip Pope Francis died and the canonization was postponed indefinitely. But, in an amazing, behind the scenes hard work effort ProRome created a magnificent alternative pilgrimage for us. We would attend the viewing and then the funeral for the Holy Father. This was a very spiritually defining moment for so many of us on this trip. We also had the opportunity to attend Mass at St. Mary Major in Rome in the side altar next to the burial place of Pope Francis. Our tour guides were experts in the history of Rome, the Vatican and Assisi. They had many stories, as well as information about the unique architecture of each place we visited. ProRome is more than a tour company, it is a pilgrimage planning company that provides as much spiritually edifying experiences as it provides historical experiences. If I could give ProRome a 10 out of 5 I would!

Ross Warlock

The pilgrimage that ProRome took our group on was awesome. As someone that despises traveling, they made the chaos that was the death of Pope Francis, on our first day, bearable and exciting. Loved the experience and will definitely go again.